Read More Solution 3: Update the Printer Driver
After waiting for a few minutes, plug the cord back and turn it on to check if the printer works as usual. You can try restarting the HP printer by turning it off and unplug the power cord as well. If they are not lighted, plug the power cord and turn on the printer. In addition, have a look at the lights in front of the HP printer. You should also ensure that the network cable runs properly for the HP printer.
Then, perform a cabling check from the printer to Windows computer. Firstly, you should check the connection cables between the wall power to the HP printer power connector. You can also check some items with the printer to troubleshoot the HP printer not printing issue. Solution 2: Execute Basic HP Printers Troubleshooting After carrying out these operations, check if the HP printer can print properly. If the printer cartridge’s status is faulty, you should replace it with a new one. To be specific, you should make sure that your printer has sufficient paper, ink or toner and without paper jam. Besides, you should also check other status of your HP printer. For example, when your printer is offline, you cannot print. When the HP printer not printing issue occurs, the first thing you need to do it to check the status of your printer. Solution 1: Check the Status of Your HP Printer
Well, according to investigation, there are several possible factors that can cause the HP printer problems. What results in my HP printer won’t print? You may have such doubt when encountering HP printer not printing issue. For that, move to the next section of the post. To fix HP printer not printing issue successfully, you should learn the possible causes for it. In this post, the focus is HP printer not printing. However, the troubleshooting methods may vary according to different brands. Printer not printing one of the most frequently encountered HP printer problems when using printer. Solution 4: Set HP Printer as Default Printer.Solution 2: Execute Basic HP Printers Troubleshooting.Solution 1: Check the Status of Your HP Printer.Take care now and have a superb week ahead. If this helps, please mark this as “ Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. To simply say thanks, please click the " Thumbs Up" button to give me a Kudos to appreciate my efforts to help. I genuinely hope the issue gets resolved without hassles and the unit works great. Please perform all these steps patiently as it is critical to resolving the issue. If the unit is under warranty, the manufacturer’s warranty should take care of it for you. They will be happy to assist you immediately. Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.Once completed click the 'Show Options' icon on the bottom right.Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.Next, enter your HP model number on the right. Once the support page opens please select the country in which you're located.HP Technical Support can be reached by clicking on the following link: If the problem continues, contact HP phone support to get the printer replaced as it is a hardware issue.
If it does not, then perform all the relevant steps from this link: for (HP OfficeJet Pro 6900 Printers - Fixing Poor Print Quality).Then check if it prints these copies in color.Please make 2 copies in color directly from the printer without any communication from the computer.Did you make copies in color directly from the printer?.Did you print the print quality report and check if color gets printed?.Kudos to you for that.įor better clarity and to assist you better I would require more information regarding this: I will be really glad to assist you here.įabulous description and superb diagnosis of the issue before posting. I understand that you require assistance with printing issues as it does not print in color. Thank you for taking an interest in the HP community.